Independent Intermediary & Non-Merchant Disclaimer

1Independent Intermediary & Non-Merchant Status

Prymeo is an online technological metasearch engine and comparison directory operated by Lucebra LLC. Prymeo is not an airline, air carrier, hotelier, travel agency, tour operator, vehicle rental company, or licensed travel insurer.

We do not organize, charter, manage, own, provide, or resell any travel inventory. Our role is strictly confined to providing digital discovery software that indexes publicly available travel pricing via third-party application programming interfaces (APIs), Global Distribution Systems (GDS), and certified affiliate distribution networks (including Travelpayouts, Aviasales, Booking.com, DiscoverCars, Carla Car Rental, Arangrant, CJ Affiliate, AirHelp, Airalo, and others).

2Privity of Contract & Direct Merchant Relationship

When you initiate a search on Prymeo and click on an offer, you are redirected outside of our technical platform directly to the merchant of record's website.

No contractual relationship for the provision of travel services exists between you and Prymeo. Your contract of carriage, hotel reservation agreement, vehicle rental contract, or activity voucher is entered into exclusively between you and the designated third-party provider. Consequently:

• All terms of service, fare conditions, luggage allowances, cancellation penalties, and refund policies of that third party apply exclusively.
• Prymeo possesses no technical access to partner reservation databases and cannot modify dates, change passenger names, issue boarding passes, or initiate refunds.
• Any customer service request, booking inquiry, or billing dispute must be submitted directly to the customer support team of the company listed on your booking confirmation or credit card statement.

3Zero Payment Processing for Bookings & Pro Subscription Terms

Prymeo does not operate a payment gateway, merchant account, or escrow holding facility for travel bookings.

At no point does Prymeo collect, transmit, store, or view your debit card numbers, credit card CVV codes, bank credentials, or PayPal login information for flight tickets, hotels, or rental cars. All travel financial transactions are processed on third-party websites with their own independent Payment Card Industry Data Security Standard (PCI-DSS) compliance. Prymeo disclaims all liability for any fraudulent charges, unauthorized transactions, or security breaches occurring on third-party portals.

Prymeo Pro VIP Memberships: For users who voluntarily purchase optional Prymeo Pro VIP memberships (Annual Pass or Lifetime VIP Pass), payments are processed directly by Stripe, Inc. Fees paid for Prymeo Pro cover software enhancement, proprietary error fare alerts, and ad suppression services delivered by Lucebra LLC. Prymeo Pro membership fees do NOT constitute payment for travel carriage, hotel rooms, or rental vehicles. Because digital search enhancements and algorithm access are unlocked instantly upon purchase, all Prymeo Pro sales are final and strictly non-refundable with zero money-back period upon activation.

4Dynamic Real-Time Pricing & Fare Availability Disclaimer

Aviation and hospitality pricing is highly volatile and fluctuates continuously based on real-time seat inventory, algorithmic revenue management, fuel surcharges, government taxes, and foreign exchange rates.

While Prymeo exerts rigorous technical efforts to synchronize live prices through continuous API streams, we cannot guarantee that a displayed fare or room rate will remain available when you arrive at the provider checkout. In the event of a discrepancy between the price shown on Prymeo and the price displayed on the booking partner's checkout page, the partner's price is binding and authoritative.

5Specific Metasearch Vertical Disclaimers

6Flight Disruptions & Statutory Compensation (EC261 / UK261 / US DOT)

Under international civil aviation frameworks (including European Regulation (EC) No 261/2004, UK Regulation 261, Montreal Convention 1999, and US Department of Transportation (DOT) rules):

• Statutory Liability Lies Solely With the Operating Carrier: The operating airline is solely responsible for flight delays exceeding 3 hours, short-notice cancellations, involuntary denied boarding (overbooking), missed connections, and lost or damaged luggage.
• No Operational Recourse Against Prymeo: Prymeo has zero operational control over aircraft scheduling, maintenance, airspace closures, weather ground stops, or air traffic control directives.
• Compensation Claims Assistance: To assist disrupted passengers in claiming statutory compensation of up to €600 / $650, Prymeo partners with AirHelp. Any claim submitted via our calculator is handled independently by AirHelp Germany GmbH under their standard terms.

7Affiliate Compensation, Adsterra & Advertising Disclosure

In compliance with Federal Trade Commission (FTC) guidelines (16 CFR Part 255) and global advertising standards:

Prymeo is completely free for travelers. We sustain our infrastructure through verified performance affiliate partnerships (including Travelpayouts Partner Marker 137092, CJ Affiliate PID 101891371, and PartnerStack networks) and third-party advertising networks, including Adsterra Advertising Network and Google AdSense.

Third-party advertisements, display banners (300x250, 728x90, 320x50), and native recommendation blocks rendered on Prymeo are clearly labeled with terms such as “Sponsored”, “Ad”, or “Sponsored Travel Recommendations”. Displaying third-party advertisements does not constitute an endorsement, guarantee, or sponsorship by Prymeo or Lucebra LLC of any advertised company, service, or product. Any purchase or interaction with an advertiser is conducted solely under that third party's legal terms.

Neither affiliate relationships nor digital advertising contracts can purchase higher placement in our organic flight or hotel comparison algorithm. Our metasearch rankings remain strictly objective and mathematically sorted by verified price and duration. For more details, review our Affiliate Disclosure and Privacy Policy.