Trust, Transparency & Legal Protection
Prymeo is built on radical pricing transparency. Here is a clear breakdown of how our metasearch engine works, our non-merchant intermediary status, consumer safeguards, and absolute liability limits.
100% Zero Added Fees
We never mark up prices, add service surcharges, or charge hidden check-in convenience fees. The price you see on Prymeo is the exact real-time fare provided by the operating carrier or certified travel agency.
Zero Financial Data Storage
Prymeo never asks for, processes, or stores your credit card numbers, CVV codes, bank credentials, or government passport files. All monetary transactions occur directly on the 256-bit encrypted portals of third-party merchants.
Neutral Algorithmic Ranking
Our search algorithm ranks tickets purely based on objective travel criteria: lowest total price, shortest duration, flight convenience, and layover quality. No carrier can pay to artificially top our search ranking.
Legal Disclaimer: Independent Metasearch Intermediary Status
Read Full DisclaimerPrymeo (operated by Lucebra LLC) is an independent travel metasearch comparison aggregator. Prymeo is NOT an airline, air carrier, travel agency, tour operator, hotelier, vehicle rental company, or travel insurer.
Legal Architecture & Rights Guidance
1. Statutory Flight Compensation (EU 261/2004, UK 261, US DOT)
Under European Regulation (EC) No 261/2004, UK Air Passenger Rights, and US Department of Transportation rules, statutory compensation for flight delays exceeding 3 hours, cancellations, or denied boarding must be sought exclusively from the operating airline that performed or was scheduled to perform the flight.
Prymeo has zero carrier obligations and cannot accept or pay statutory compensation claims. If your flight is delayed or cancelled, you can claim up to €600 directly from the operating airline or use our integrated partner AirHelp for professional automated claims enforcement.
2. Live Dynamic Fares & Seat Inventory Fluctuations
Airlines and hotels dynamically adjust ticket prices multiple times per hour based on real-time seat inventory, demand surges, and currency fluctuations. While Prymeo queries real-time APIs from Travelpayouts and Global Distribution Systems, the final definitive price is always confirmed on the third-party merchant's checkout page prior to payment.
3. Mandatory Binding Individual Arbitration & Class Action Waiver
By using Prymeo, you irrevocably agree that any dispute, claim, or controversy arising out of or relating to your use of this website shall be settled exclusively by individual binding arbitration rather than in court. You agree to waive any right to participate in a class action lawsuit or representative proceeding against Prymeo or Lucebra LLC.