Terms of Service & Legal Disclaimer
Effective Date: September 2026 • Published by Lucebra LLC (“Prymeo”)
1Nature of Service: Information Aggregator & Intermediary Only
Prymeo provides a free-to-use search aggregator, metasearch engine, comparison algorithm, and referral technology platform. Prymeo is NOT an airline, air carrier, travel agency, tour operator, hotelier, vehicle rental company, or travel insurance provider.
We do not organize, own, charter, provide, furnish, broker, or fulfill any travel services. All flight schedules, hotel prices, baggage rules, car rates, and availability data shown on Prymeo are collected automatically in real time from third-party application programming interfaces (APIs), Global Distribution Systems (GDS), and affiliate networks (including Travelpayouts, Aviasales, Booking.com, DiscoverCars, Carla Car Rental, Arangrant, CJ Affiliate, AirHelp, etc.).
2Independent Third-Party Booking Contracts (Privity of Contract)
When you click “Select,” “Book,” or any outbound referral link, you are transferred directly to the digital booking interface of the respective third-party airline, Online Travel Agency (OTA), aggregator, or provider.
- Exclusive Contract: The legal agreement, booking terms, purchase conditions, fare rules, and cancellation policies exist EXCLUSIVELY AND SOLELY between you (the consumer) and the third-party merchant.
- Zero Merchant Role: Prymeo never collects your payment card information, does not issue confirmation numbers or tickets, does not hold funds in escrow, and possesses no technical ability to modify, cancel, or re-issue third-party reservations.
- Customer Service Inquiries: Any inquiries regarding ticket issuance, seat selection, name changes, baggage allowances, refunds, date alterations, or invoicing must be directed solely to the booking agency or operating carrier.
3Pricing Disclaimer & Dynamic Fare Fluctuations
Airfares, hotel room tariffs, and rental car rates fluctuate dynamically based on seating inventory, algorithmic yield management, fuel surcharges, and foreign exchange rates.
While Prymeo uses sophisticated real-time API integrations, we cannot and do not guarantee that any fare, room, or vehicle will be available at the displayed price upon checkout. The final authoritative price is the price quoted directly on the provider's checkout page prior to payment authorization. Prymeo disclaims all liability for price increases, seat expirations, currency exchange fees, or bank transaction fees.
4Absolute Disclaimer of All Liability (Zero Damages Under Any Circumstance)
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PRYMEO, LUCEBRA LLC, ITS PARENT ENTITIES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND LICENSORS SHALL HAVE ZERO LIABILITY AND SHALL NOT BE HELD LIABLE FOR:
- Flight Disruptions: Any flight cancellation, schedule alteration, delay, missed connection, diversion, technical malfunction, labor strike, air traffic control congestion, or airspace closure.
- Denied Boarding & Travel Documents: Any denied boarding due to airline overbooking, passenger documentation errors, visa refusal, passport expiration, border deportations, or health regulations.
- Baggage & Property: Any lost, delayed, destroyed, stolen, or damaged luggage, or any excess baggage penalties assessed at the airport departure gate.
- Provider Insolvency & Fraud: Any bankruptcy, liquidation, restructuring, shutdown, or fraudulent conduct of any third-party airline, travel agency, or hotel operator.
- Personal Harm & Force Majeure: Any personal injury, sickness, disease outbreak, food poisoning, vehicle accident, emotional distress, death, natural disaster, act of war, or terrorism.
- Consequential Damages: In no event shall Prymeo be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profits, loss of data, or cost of replacement travel.
5Non-Carrier Status & Passenger Compensation Waiver
Prymeo is NOT an air carrier and is strictly exempt from statutory passenger carrier obligations.
Prymeo is NOT subject to, nor responsible for, any compensation under European Union Regulation (EC) No 261/2004 (EU261), United Kingdom Passenger Rights (UK261), US Department of Transportation (DOT) flight delay rules, the Montreal Convention 1999, the Warsaw Convention, or any local consumer protection statute.
Any claim for statutory flight delay, cancellation, or baggage compensation must be filed solely and directly against the operating airline (or through specialized third-party legal recovery services such as AirHelp, with whom Prymeo maintains only an affiliate referral arrangement). The user forever waives and covenants not to sue Prymeo or Lucebra LLC for statutory flight compensation.
6Mandatory Individual Arbitration & Class Action Waiver
Mandatory Individual Arbitration: Any dispute, controversy, or claim arising out of, relating to, or concerning your use of Prymeo or these Terms of Service shall be settled exclusively through binding, confidential individual arbitration administered under standard commercial arbitration rules, rather than in court.
CLASS ACTION WAIVER: YOU AND PRYMEO EXPRESSLY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. NO ARBITRATOR OR COURT SHALL CONSOLIDATE OR JOIN CLAIMS OF MORE THAN ONE INDIVIDUAL.
7User Indemnification
You agree to defend, indemnify, and hold completely harmless Prymeo, Lucebra LLC, its directors, officers, employees, contractors, agents, and licensors from and against any and all claims, causes of action, liabilities, losses, damages, fines, penalties, settlements, and expenses (including reasonable attorney and legal defense fees) resulting from or arising out of:
- Your breach or violation of these Terms of Service;
- Your violation of any law, regulation, or international travel requirement;
- Your interaction, booking, transaction, or dispute with any third-party airline, OTA, or travel vendor;
- Your misuse or unlawful access of the Prymeo website or data feeds.
8Affiliate Commissions & Advertising Transparency
In compliance with international advertising standards and FTC guidelines: Prymeo receives referral commissions from our affiliate partners (including Travelpayouts, Aviasales, Hotellook, Booking.com, DiscoverCars, Carla Car Rental, Arangrant, CJ Affiliate, Airalo, and AirHelp) when users complete reservations via our referral links.
This referral commission is paid directly by the partner at zero additional expense to the user. Prymeo does not manipulate search results to artificially favor higher-paying merchants; deal sorting is algorithmically determined based on price, flight duration, and value.
9Modifications, Severability & Contact
Prymeo reserves the right to revise or amend these Terms of Service at any time. Continued use of the platform constitutes full acceptance of the updated terms. If any provision of these terms is deemed unlawful, void, or unenforceable, that provision shall be severed without affecting the validity of remaining provisions.